This question comes up all the time. “Should we use Cat6 or Cat6A for our structured cabling plant?” You may have already guessed that the answer, as with most technology decisions, is that it depends. The correct choice for you will depend on your particular application as well as your long-term needs.
Security has always been important, but with the recent spike in online video conferencing brought on by the COVID-19 pandemic it’s important to remember some basic best practices to keep your meetings secure: 1. Keep the number of Webex administrators to a minimum Fewer administrators means fewer opportunities for site settings errors.
We are often asked how important it is to have multiple security vendors versus invest in a single-vendor strategy. This is a good question and worth considering. The reason this question comes up is because we have clients who are concerned about relying on a single vendor to protect them from all angles and that […]
If you have a contact center that’s costing you money and not really improving your business, then it’s not serving its purpose. Many of our clients use contact center features to improve business interactions with their customers. Contact center software should enhance your customer’s experience when they contact your organization.
Telcion has four core values and behaviors: • Selflessness – Team before self. • Work Ethic – Do whatever it takes to get the job done. • Transparency – Open and honest communication about everything. • Curiosity – A willingness to ask “why?” with a desire to learn new things.
Right now you may be thinking, Oh no, not another article about teams? I’m afraid so. I don’t get many questions about whether a client should choose WebEx Teams or Microsoft Teams, or even which platform is better. Both platforms have similar features.
Our clients frequently ask whether they need plenum or non-plenum copper cable for a particular project. The answer is not always as simple as it may seem, and the easy answer is to defer to the architect of the building and what was specified. However, in many cases we are called in to provide a […]
We recently saw one of the coolest innovations in structured cabling that has an amazing application for people needing to upgrade their network to 10gig. Many of our clients these days are moving to 10gig. As they upgrade their older switching infrastructure, it makes sense to consider moving to 10gig backbones at the same time.
Cisco released a new video collaboration product this week called the Webex Room USB. This is another flavor of the Webex Room Kit Mini, and adds a low-cost device to the product portfolio. The Webex Room USB is the same as the Mini but without some of the advanced features, allowing the price point to […]
Why do you need a wireless site survey? Telcion installs wireless network solutions on a regular basis and is often posed with the challenge of whether a site survey is necessary or not, and what the cost might be. The answer is yes, you need a site survey, in order to provide some predictability to […]