Site Failover Options: 4G or Wireless?

We’ve had a number of interesting WAN designs the past few months where our clients are considering 4G as a failover method for remote site redundancy. This is considered a viable alternative when there is concern about the remote site being completely cut off from the outside world through hard line connections.

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How to Keep Your Remote Employees Secure

With so many people now working from home, one of the main things IT professionals need to be concerned with is security. What we have observed is that the rush to get people working from home and make data and apps accessible has created security issues that now need to be resolved.

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5 Tips for Working From Home

Do you find yourself working from home for the first time? Here at Telcion we’ve used remote worker technology for nearly 20 years, so we’ve compiled a few tips to help make your transition a smooth one. Over communicate. When you are working remotely, remember that your coworkers don’t know what you’re doing or working […]

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Core Values: Transparency

Telcion has four core values and behaviors: • Selflessness – Team before self. • Work Ethic – Do whatever it takes to get the job done. • Transparency – Open and honest communication about everything. • Curiosity – A willingness to ask “why?” with a desire to learn new things.

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Cat6 or Cat6A: Which One Should You Use?

This question comes up all the time. “Should we use Cat6 or Cat6A for our structured cabling plant?” You may have already guessed that the answer, as with most technology decisions, is that it depends. The correct choice for you will depend on your particular application as well as your long-term needs.

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7 Tips to Keep Your Cisco WebEx Meetings Secure

Security has always been important, but with the recent spike in online video conferencing brought on by the COVID-19 pandemic it’s important to remember some basic best practices to keep your WebEx meetings secure: 1. Keep the number of Webex administrators to a minimum Fewer administrators means fewer opportunities for site settings errors.

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One or Many Approach to Security Vendors… Which is Better?

We are often asked how important it is to have multiple security vendors versus invest in a single-vendor strategy. This is a good question and worth considering.   The reason this question comes up is because we have clients who are concerned about relying on a single vendor to protect them from all angles and that […]

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Contact Center: Is Yours Making or Costing You Money?

If you have a contact center that’s costing you money and not really improving your business, then it’s not serving its purpose.   Many of our clients use contact center features to improve business interactions with their customers. Contact center software should enhance your customer’s experience when they contact your organization.

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Core Values: Curiosity

Telcion has four core values and behaviors:  • Selflessness – Team before self.   • Work Ethic – Do whatever it takes to get the job done.   • Transparency – Open and honest communication about everything.   • Curiosity – A willingness to ask “why?” with a desire to learn new things.

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Cisco WebEx Teams or Microsoft Teams?

Right now you may be thinking, Oh no, not another article about teams? I’m afraid so.  I don’t get many questions about whether a client should choose WebEx Teams or Microsoft Teams, or even which platform is better. Both platforms have similar features.

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