We are often asked why Telcion is so focused on Cisco as our primary market partner. This is a great question, and there are many reasons that have led us to this conclusion. Main Reasons Cross-Platform Integration of Products All of Cisco’s products are designed to integrate with each other.

If you have a contact center that’s costing you money and not really improving your business, then it’s not serving its purpose.   Many of our clients use contact center features to improve business interactions with their customers. Contact center software should enhance your customer’s experience when they contact your organization.