Find the right cloud communications solution for your business.

Things to consider

When selecting cloud communications, consider who will host your solution and whether you want a simple-to-manage multitenant solution or a highly customizable multi-instance or private cloud solution. Also consider whether you have Cisco Unified Communications Manager (UCM) or third-party PBX systems on-premises, and whether you need a combination of options to support your geodispersed organization.

74%

By 2024, 74% of the new unified communications licenses purchased by organizations will be cloud-based.

For most, Webex Calling is the simplest option

A multitenant, software-as-a-service cloud calling solution hosted from Webex data centers around the globe.

Quick to deploy, with one global dial plan

Allows you to migrate all at once or in phases

One app for calling, messaging, meetings, and team collaboration

Supported on a comprehensive range of endpoints

Available through Cisco partners globally

We offer flexible deployment solutions for some or all of your sites

What if you already have Cisco UCM on-premises, and you want to maintain your user experience or extend the ROI on your Cisco devices? You may be looking to hand off operations of Cisco UCM or move to a dedicated private cloud, all while maintaining third-party integrations. If so, we can still help. Just decide how you want your hosting.

Cisco UCM Cloud

Cisco hosted and operated

  • Multi-instance and private cloud options

  • Typically for organizations with 1,000+ users

  • Partner delivered and managed

  • Mobile phone integration

  • Available through Cisco certified partners globally

  • FedRAMP-certifled option

Cisco Hosted Collaboration Solution (HCS)

Partner hosted and operated

  • Multi-instance and private cloud options

  • Partner delivered and managed

  • Partner-specific customizations

  • Mobile phone integration

  • Available through over 180 Cisco certified partners globally

Both Cisco UCM Cloud and Cisco HCS

Cloud solutions based on Cisco UCM

  • Use one client for calling, messaging, meetings, and team collaboration on all device types

  • Offer a familiar user experience

  • Can utilize your existing Cisco endpoints and infrastructure

  • Keep your existing public switched telephone network (PSTN) service agreements, gateways, and third-party integrations

Benefits of Webex Calling

Cisco USM Cloud and Cisco HCS solutions work together with Webex Calling to simplify enterprise transitions to cloud calling.

With Webex Calling, you get:

  • A single architecture for calling

  • Flexible deployment models

  • Centralized, enhanced management, reporting, and analytics

  • A single global dial plan

  • Centralized call routing services

  • Unified user experiences

All of the above. One platform.

A single Webex platform. Flexible cloud transitions. Unified user experiences.

Webex provides a single calling architecture that connects the Webex Calling cloud to Cisco UCM, Cisco UCM Cloud, Cisco HCS, and third-party PBXs.

Take your next step to the cloud.

Simplify procurement with a Cisco Collaboration Flex Plan, and take advantage of generous trade-in incentives and migration programs.