Cloud calling was once a niche market, but nowadays is offered by just about every major voice vendor. Some have even staked everything they have on it and shifted their entire portfolio to a cloud offering. Others maintain solutions that are still on-premise, or in the cloud, or some kind of hybrid where they can work together. Cloud calling offers many benefits.
This is the fourth post in a series on WebEx Calling.
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Here are 5 major benefits of cloud calling:
No More Phone Equipment in Your Office
Remember the days when your phone system took up a bunch of space in your computer room or even a dedicated closet? With cloud calling, all that gear goes away.
All you need is a phone that can talk over the internet—or an app on your computer or cell phone—and you are up and running. All your existing phone numbers get ported to the cloud. The only thing you’re reliant on is a good internet connection, and most of us have either a backup or can use our mobile phone in a pinch.
Connect From Anywhere
The real beauty of cloud calling is that it’s every you want to be.
Have internet? Cloud calling works. Choose your device, launch the app, and you’re good to go.
You can work from the office without being in the office. It’s highly productive and very convenient.
Web-Based Management Tools
Cloud calling is easy to manage. That’s really all you need to know.
You don’t need to be an IT specialist to operate the phone system any more. Just log in to the portal to add and change users at your discretion, on the fly.
No Annual Maintenance Fees
If you have an on-premise phone system, you’re most likely paying for an annual support agreement. This is essentially an extended warranty that protects you in the event of an equipment failure.
With cloud calling there is no equipment to fail, so you don’t need this. You’ll see some annual cost savings when you make the move.
Cloud calling is always subscription based, making it easy to get into with low up front costs. Generally, you’ll pay a monthly fee for your number of users and specific feature sets.
However, it’s not uncommon to buy new phones with the new service. Your old phones probably won’t work unless they are fairly new (about 1-2 years old). Even then, most cloud calling options will only work with certain models, which might be a limiting factor.
Many vendors are willing to build the cost of new phones into the monthly subscription to lower the entry barrier.
As always, if you have any questions, please feel free to reach out to us! We’re happy to help.